Common questions answered about our returns process.
Clearance Item Return. All clearance items are considered final sale, they cannot be returned or exchanged for any reason after the purchase. In rare cases where a clearance item is received in a defective or damaged condition that was not apparent a
hereThird-Party Returns. Returns for exchange will be accepted for all items purchased through any of our third-party retailers within 30 days of the purchase date. An email must be sent to [email protected] to complete the proper steps to process y
Clothing Return. All Gear purchased on animalpak.com must meet the following criteria for a return, exchange, or refund:. You can find more information on our return policy here. If you have further questions please reach out to our support staff at
Returning Open Product. You can return an open product for an exchange, refund, or return, but it must be at least half full and meet other criteria listed here. We will not accept any returns for products that don't meet these criteria. You can find
Return Form. You have within 90 days of receiving the item to file a return form for any purchases made on our website. A return request form must be completed for all returns and/or exchanges. You can file one here. If you have further questions ple
Submitting a Return Form. Submitting a return form is simple. First make sure you qualify for a return by reviewing our return policy here. Once you have verified that you qualify, you can submit a return form here. Once you have done that, you will