All Gear purchased on animalpak.com must meet the following criteria for a return, exchange, or refund:
- Completed return request form
- Must be returned in original packaging
- Must provide a receipt for proof of purchase
- Cannot be damaged
- Cannot be washed
- Cannot be used
You can find more information on our return policy here.
If you have further questions please reach out to our support staff at firstname.lastname@example.org or send a contact request here.