Articles

FAQs

Our normal business hours are Monday-Friday 9am–5:30pm ET.

Main Site

Animal Help Center

The complete testosterone boosting matrix for men.

Animal Test

Products

Muscle Building & Recovery

Animal Pak

Animal Pak Powder

Animal Power Balance

Animal Flex

Animal Flex Powder

Animal Omega

Animal Greens

Animal Immune Pak

Animal Immune Pak Powder

Health & Performance

Animal Recover and Restore Performance Chews

Animal Creatine Chews

Animal Creatine XL

Article

Animal TNT+

Animal Stak

Animal M-Stak

Animal PM

Animal Cuts

Animal Cuts Powder

Animal Cuts Non-Stim

Fat Burning & Cutting

Animal 100% Whey

Animal Meal

Protein & Meal Replacement

Animal Energy Performance Chews

Animal Primal

Animal Fury

Animal Pump Pro

Animal Pump

Animal Rage XL

Pre-workout & Energy

Animal Nitro

Animal Juiced Aminos

Aminos BCAA & EAA

What is the Test Explosion Stack?

As a female athlete can I take the Test Explosion Stack?

How long can I cycle the Test Explosion Stack?

Test Explosion Stack

What is the Cutting Stack?

Can I take the Cutting Stack as a pre-workout?

Cutting Stack

What is the Weight Management Stack?

How long can I take the Weight Loss Stack?

Weight Management Stack

What is the Mass Gainer Stack?

Can I take the Mass Gainer Stack daily?

How do I decide if I need Animal Whey or Animal Meal?

Mass Gainer Stack

What is the Stim Training Stack?

How do I decide between Animal Fury or Animal Pump?

Stim Training Stack

What is the Caffeine-Free Training Stack?

Should I take the Caffeine-Free Training Stack everyday?

Why should I take the Caffeine-Free Training Stack?

Caffeine-Free Training Stack

What is the Immune Support Stack?

Can I take the Immune Support Stack year round?

Immune Support Stack

What is the Foundation Stack?

Can I take the Foundational Stack year round?

Should I take all the pills in the Foundational Stack together?

Foundation Stack

What is the Recovery Stack?

Recovery Stack

Animal Stacks

My tracking number says that my order has been delivered, but I am not able to locate it. What should I do?

Why can't I track my order?

My tracking number hasn't updated in over a week. What do I do?

I received an incorrect order. What do I do?

Items in my order are damaged. What do I do?

What do I do if an item is missing from my order?

My order has been processing for over 48hrs. What should I do?

My package says delivered but, the delivered location doesn't match my shipping address. What now?

Order Issues

What products are available for subscriptions?

How do I start a product subscription?

Can I use a discount code?

What about Military and First Responders discounts?

What type of frequency should I choose?

How do I change the frequency of my delivery schedule?

How do I pause or cancel my subscription?

What is your policy on shipping costs?

How do I edit my subscription?

How do I add a new product subscription alongside my current subscription?

Animal Elite Subscription Program

What does the company do with my product feedback?

How do I submit product feedback?

Product Feedback

Are there any incentives for participating in an ATP?

Will I receive an email back when I apply?

How do I know if I have been selected after I applied for an ATP?

How do I join an upcoming ATP?

What are the benefits of an ATP?

What is an ATP?

How do I change the email associated with my account?

How do I change my default billing/shipping addresses?

How do I reset my password?

My Account

What is the estimated delivery time?

Do you offer expedited shipping?

Which carriers do you use for shipping?

Shipping Policy

Shipping FAQs

Shipping

Can i return a clearance item?

I bought from a 3rd party seller, can I return it?

Can I return clothing?

Can I return an open product?

How long do I have to submit a return?

I'd like to return a product, what do I do?

Returns

Customer Service

Can I track my order to an APO/FPO address?

My package is showing “Delivered to Agent for Final Delivery”, what does that mean?

What is the estimated delivery time-frame for APO address?

How do I apply my military/first responder discount?

Do you offer military care packages?

Military Shipping Policy

Military & First Responder

How do I open a wholesale account?

Resellers

Why are your products more expensive on your UK retailer's websites than your original website?

The product's nutritional facts panel doesn't match what's listed on your website, why?

I'm not sure if my product is authentic, how do I verify it?

International

What is the source of gelatin in the capsules?

Are any of your products Halal certified?

Do you have any products that are certified Kosher?

Once I finish my first cycle of 3 weeks with Animal Test and Animal Stak, can I start another cycle?

When I purchase something from Animalpak.com why does it say Universal Nutrition as the place I have bought from?

Can I take less than the expected suggested serving and still expect to see some results?