FAQs
- Why can't I track my order?
- My tracking number hasn't updated in over a week. What do I do?
- I received an incorrect order. What do I do?
- Items in my order are damaged. What do I do?
- What do I do if an item is missing from my order?
- My order has been processing for over 48hrs. What should I do?
- My package says delivered but, the delivered location doesn't match my shipping address. What now?
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Our helpline hours:
Our Customer Service team is available Monday-Friday 9am–5:30pm ET.
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